Dell 948 All In One Printer - Manual (Page 73)

Troubleshooting
file:///T|/htdocs/systems/prn948/en/en/d0e10686.html[10/10/2012 11:05:40 AM]
Troubleshooting
Setup Problems Faxing Problems
Error Messages Networking Problems
Clearing Paper Jams Memory Card Problems
Avoiding Jams and Misfeeds Paper Problems
Printing Problems Improving Print Quality
Copying Problems General Guidelines for Selecting or Loading Print Media
Scanning Problems
If the printer does not work, ensure that the printer is properly connected to the electrical outlet and computer, if using a
computer.
For more help and to check the latest information on troubleshooting your printer, please visit
http://support.dell.com/support .
Setup Problems
Computer Problems
Verify your printer is compatible with your computer.
The printer supports Windows Vista™, Windows ® XP, and Windows 2000 only.
Windows ME, Windows 98, and Windows 95 are not supported by this printer.
Make sure you turned on both your printer and your computer.
Check the USB cable.
Ensure the USB cable is firmly connected to your printer and your computer.
Shut down the computer, reconnect the USB cable as shown on the Setting Up Your Printer poster, and then restart the
computer.
If the software installation screen does not appear automatically, install the software manually.
1. Insert the Drivers and Utilities CD.
2. In Windows Vista, click ® Computer.
In Windows XP, click Start® My Computer.
In Windows 2000, double-click My Computer from your desktop.