Dell Vostro 1510 (Early 2008) - Manual (Page 21)

Troubleshooting
21
FILE LOCATION: C:\Documents and Settings\sarah_cook\Desktop\Tsing
Ma\SM\A01\EN\Source\trouble.fm
DELL CONFIDENTIAL – PRELIMINARY 9/4/09 - FOR PROOF ONLY
computer or at support.dell.com.
E NSURE THAT THE I E E E 1 3 9 4 DEVICE IS RECOGNIZED BY W INDOWS —
Windows XP:
1 Click Start and click Control Panel.
2 Under Pick a Category, click Performance and Maintenance
→
System
→
System
Properties
→
Hardware
→
Device Manager.
Windows Vista:
1 Click Start → Control Panel→ Hardware and Sound.
2 Click Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
I F YOU HAVE PROBLEMS WITH A D ELL I E E E 1 3 9 4 DEVICE — Contact Dell
Support.
I F YOU HAVE PROBLEMS WITH AN I E E E 1 3 9 4 DEVICE NOT PROVIDED BY D ELL —
Contact the IEEE 1394 device manufacturer.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
The computer does not start up
C HECK THE DIAGNOSTIC LIGHTS — See "Power Problems " on page 23 .
E NSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
E ND THE PROGRAM —
1 Press simultaneously to access the Task Manager.
2 Click the Applications tab.