Dell Vostro 1510 (Early 2008) - Manual (Page 19)

Troubleshooting
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FILE LOCATION: C:\Documents and Settings\sarah_cook\Desktop\Tsing
Ma\SM\A01\EN\Source\trouble.fm
DELL CONFIDENTIAL – PRELIMINARY 9/4/09 - FOR PROOF ONLY
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
E NSURE THAT M ICROSOFT® W INDOWS® R ECOGNIZES THE DRIVE —
Windows XP:
• Click Start and click My Computer.
Windows Vista:
• Click Start and click Computer.
If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.
T EST THE DRIVE —
• Insert another disc to eliminate the possibility that the original drive is defective.
• Insert a bootable floppy disk and restart the computer.
C LEAN THE DRIVE OR DISK — For information on cleaning your computer, see the
Dell™ Technology Guide on your computer or at support.dell.com.
C HECK THE CABLE CONNECTIONS
R UN THE H ARDWARE T ROUBLESHOOTER — See "Hardware Troubleshooter" on
page 11.
R UN THE D ELL D IAGNOSTICS — See "Dell Diagnostics" on page 12.
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
A DJUST THE W INDOWS VOLUME CONTROL —
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.