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Dell XPS 600 User Manual

Page 56

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56

Advanced Troubleshooting

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A possible graphics card failure has occurred.

• If the computer has a graphics card, remove

the card (see "Removing PCI and PCI
Express Cards" on page 89
), reinstall it, and
then restart the computer.

• If the problem still exists, install a graphics

card that you know works and restart the
computer.

• If the problem persists, contact Dell (see

"Contacting Dell" on page 142).

A possible floppy drive or hard drive failure has
occurred.

Reseat all power and data cables and restart
the computer.

A possible USB failure has occurred.

Reinstall all USB devices, check cable
connections, and then restart the computer.

No memory modules are detected.

• If you have two or more memory modules

installed, remove the modules, reinstall one
module (see "Installing Memory" on
page 80), and then r
estart the computer. If
the computer starts normally, reinstall an
additional module. Continue until you have
identified a faulty module or reinstalled all
modules without error.

• If available, install properly working memory

of the same type into your computer (see
"Installing Memory" on page 80).

• If the problem persists, contact Dell (see

"Contacting Dell" on page 142).

Memory modules are detected, but a memory
configuration or compatibility error exists.

• Ensure that no special memory

module/memory connector placement
requirements exist (see "Memory" on
page 79).

• Verify that the memory modules that you are

installing are compatible with your computer
(see "Memory" on page 79).

• If the problem persists, contact Dell (see

"Contacting Dell" on page 142

Light Pattern

Problem Description

Suggested Resolution