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Video and monitor problems, If the screen is blank, If the screen is difficult to read – Dell XPS 600 User Manual

Page 53

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Solving Problems

53

Video and Monitor Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

If the screen is blank

NOTE:

See the monitor documentation for troubleshooting procedures.

If the screen is difficult to read

C

HECK

THE

MONITOR

CABLE

CONNECTION

• If you have the optional second PCI-Express graphics card, ensure that the monitor cable is connected

to the correct card.

• If you have the optional DVI adapter, ensure that it is correctly attached to the graphics card.
• Ensure that the monitor cable is connected as shown on the setup diagram for your computer.
• If you are using a extension cable and removing the cable solves the problem, the cable is defective.
• Swap the computer and monitor power cables to determine if the power cable is defective.
• Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing

pins.)

C

HECK

THE

MONITOR

POWER

LIGHT

If the power light is off, firmly press the button to ensure that

the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is
blinking, press a key on the keyboard or move the mouse.

T

EST

THE

ELECTRICAL

OUTLET

Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

C

HECK

THE

DIAGNOSTIC

LIGHTS

See "Diagnostic Lights" on page 55.

C

HECK

THE

MONITOR

SETTINGS

See the monitor documentation for instructions on adjusting the

contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test.

M

OVE

THE

SUBWOOFER

AWAY

FROM

THE

MONITOR

If your speaker system includes a subwoofer,

ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor.

M

OVE

THE

MONITOR

AWAY

FROM

EXTERNAL

POWER

SOURCES

Fans, fluorescent lights, halogen

lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices
to check for interference.