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Troubleshooting system memory – Dell PowerVault DP500 User Manual

Page 79

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Problem

l

 

System-status indicator is amber.

l

 

Systems management software issues a fan-related error message.

l

 

Front panel LCD indicates a problem with the fan.

 

Action

 

 

1.

Run the appropriate diagnostic test. See

Using Server Administrator Diagnostics

.


 

2.

Open the system. See

Opening and Closing the System

.

 

 

3.

Locate the faulty fan indicated by the LCD display or diagnostic software. For the identification number of each fan, see

Figure 3

-9

.


 

4.

Ensure that the faulty fan's power cable is firmly attached to the fan power connector. See

System Fans

.

 

5.

If the problem is not resolved, install a new fan. See

System Fans

.

If the replacement fan is working properly, close the system. See

Opening and Closing the System

.

If the replacement fan does not operate, see

Getting Help

.

 

Troubleshooting System Memory

 

Problem

l

 

Faulty memory module.

l

 

Faulty system board.

l

 

Front-panel status LCD indicates a problem with system memory.

 

Action

 

 

1.

Run the appropriate online diagnostic test. See

Using Server Administrator Diagnostics

.


 

2.

Turn on the system and attached peripherals.

If an error message does not appear, continue to the next step.

If an error messages appears, go to

step 11

.

 

3.

Enter the System Setup program and check the system memory setting. See

Entering the System Setup Program

.

If the amount of memory installed matches the system memory setting, go to

step 11

.

 

4.

Remove the bezel. See

Front Bezel

.


 

5.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

 

CAUTION:

Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.

Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.

CAUTION:

The cooling fans are hot-pluggable. To maintain proper cooling while the system is on, only replace one fan at a time.

NOTE:

Wait 30 seconds for the system to recognize the fan and determine whether it is working properly.

CAUTION:

Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.

Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.