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Compaq DESKPRO 1000 User Manual

Page 3

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Contents

iii

C

ONTENTS

preface

Symbols and Conventions .........................................................................................................vii
Technician Note........................................................................................................................viii
System Serial Number ..............................................................................................................viii
Locating Additional Information..............................................................................................viii

chapter 1
Product Description

1.1 Compaq Deskpro 1000 Series of Personal Computer Models ...........................................1-2
1.2 Features...............................................................................................................................1-3
1.3 System Design ....................................................................................................................1-4

1.3.1 Design Overview .......................................................................................................1-4

1.4 Preloaded Software.............................................................................................................1-5
1.5 Computer Features..............................................................................................................1-5

1.5.1 Front Panel Controls and LEDs .................................................................................1-5
1.5.2 Drive Positions...........................................................................................................1-6
1.5.3 Rear Panel Connectors...............................................................................................1-7

1.6 Enhanced Keyboard............................................................................................................1-8

chapter 2
Troubleshooting

2.1 Power-On Self Test (POST) ...............................................................................................2-1

2.1.1 POST Error Messages................................................................................................2-1

2.2 CMOS Setup Utility ...........................................................................................................2-4

2.2.1 Preparing the Computer .............................................................................................2-5
2.2.2 Clearing the Password ...............................................................................................2-5

2.3 Troubleshooting Without Diagnostics................................................................................2-5

2.3.1 Checklist for Solving Minor Problems ......................................................................2-5
2.3.2 Power Problems .........................................................................................................2-6
2.3.3 Diskette Drive Problems ............................................................................................2-7
2.3.4 Display Problems .......................................................................................................2-8
2.3.5 Printer Problems ........................................................................................................2-9
2.3.6 Hard Drive Problems ...............................................................................................2-10
2.3.7 Hardware Installation Problems...............................................................................2-11
2.3.8 CD-ROM Drive Problems .......................................................................................2-12
2.3.9 Memory Problems....................................................................................................2-12

chapter 3
Illustrated Parts Catalog

3.1 System Unit ........................................................................................................................3-2
3.2 Mass Storage Devices.........................................................................................................3-3
3.3 Cables .................................................................................................................................3-4
3.4 Standard and Optional Boards ............................................................................................3-5
3.5 Keyboards...........................................................................................................................3-6
3.6 Miscellaneous Hardware Kit ..............................................................................................3-7
3.7 Miscellaneous Plastics Kit..................................................................................................3-8