3 updating – Acronis Access - User Guide User Manual

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Regardless of the method used to invite a person, the recipient will then receive one or two emails,
depending on whether he is an internal (Active Directory) or external user.

a. For an external user, the first email with subject You have been invited to Acronis Access.

contains a link to set a personalized password.

b. The second email with subject You have been given access to Marketing Campaign contains

your message and a link for accessing the shared files.

Once the invited user clicks on the link to access the system (and set his password if needed) you and
your colleague will share access over the files in the Marketing Campaign folder.

Make sure you tell your colleague about the Access Desktop Client, so you can synchronize files
automatically among your computers.

Note: The maximum path length is different between Mac OS X and Windows which can lead to syncing errors
in cross platform deployments. On Windows there is an OS limitation of 260 characters (MAX_PATH) total for
the entire path, including the "C:\mysharefolder\" part. So on Windows the max filename length will be 260
- [share folder path length] - 1 (for NULL terminator).

e.g. The user is sharing C:\my_shared_documents and is trying to download a file into
C:\my_shared_documents\this_is_a_folder\ the max file name length of that subdirectory would be 260 - 40 - 1
= 219 characters. The Mac OS X limit is 1024 characters.

3.1.3.3

Updating

The Access Desktop Client has an auto-update feature. This feature allows two very important things:



Easy and hassle-free updating of the client for basic users.
The client updates itself automatically, requiring little user interaction.



Version control for administrators.
The administrators can set a certain version of the Access Desktop Client to be used when
updating.

Using the auto-update

If auto-update is configured on the Acronis Access server then at some point the Access Desktop
Client will prompt you to update.

1. When it prompts you, you can choose from Install update, Remind me later and Skip this

version.

2. Press Install update to open the Acronis Access Client installer.
3. Press Install and Relaunch.

Or you could check for updates manually.

1. Press the AA icon in the Menu bar.
2. Select Preferences.
3. In the Access Desktop Client version section press Check Now.