Acronis Access - User Guide - Manual (Page 47)

47 Copyright © Acronis International GmbH, 2002-2014
1. After initiating Acronis Access Client Management setup, Acronis Access will prompt you to
create a password.
2. Enter and confirm a password, then tap OK.
3. If your password does not meet the policy's complexity requirements, you will be prompted to
enter a new password.
4. To later change your current application password, tap the Change Password option. If you
change your application password, you will be prompted to enter your current password before
you enter the new one.
The Acronis Access system administrator may require a password to be set by the application user and entered
any time the Access Mobile Client application is started. If your Access Mobile Client app is managed and an
application password is required by your system administrator, the App Password setting cannot be disabled
from the Access Mobile Client application.
Application password recovery
As of Acronis Access for Android version 3.1, an administrator can remotely recover your application
password. The process involves acquiring a password reset code from the ACCESS MOBILE CLIENT
app, giving that code to your administrator and receiving the new app code.
User-side password recovery process:
1. Open the Acronis Access app and tap the Forgot Password? button.
2. Copy the password reset code shown and send/show it to your Acronis Access administrator.
3. The administrator will give you the confirmation code which you need to enter in the app.
4. You will then have to set a new application password.
Server-side password recovery process:
For information on this procedure, please visit the Performing Remote Application Password Resets
article.
2.1.7.3 Configuring the Access Mobile Client
After installing Acronis Access, you can configure it in two ways: