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Bandwidth columns, Latency setting, Latency errors – ClearOne Dante Controller User Manual

Page 45: Packet errors

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Dante Controller User Guide

Copyright © 2014 Audinate Pty Ltd. All rights reserved.

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Bandwidth Columns

Use the bandwidth columns to see an approximation of transmit and receive traffic over individual device
interfaces.

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Primary Tx B/W

The Primary Tx B/W column displays an approximation of the current transmit bandwidth on the
primary Dante network interface for the device.

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Secondary Tx B/W

The Secondary Tx B/W column displays an approximation of the current transmit bandwidth on the
secondary Dante network interface for the device.

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Primary Rx B/W

The Primary Rx B/W column displays an approximation of the current receive bandwidth on the
primary Dante network interface for the device.

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Secondary Rx B/W

The Secondary Rx B/W column displays an approximation of the current receive bandwidth on the
secondary Dante network interface for the device.

Latency Setting

Shows the current

latency

setting for the device.

Latency Errors

The Latency Errors column displays icons representing the recent latency performance of the device.

A green light indicates that the device is subscribed, and there are no latency problems - i.e. all

audio packets are arriving well within the device's latency setting.

An amber light indicates that audio packets for one or more channels are arriving at or near the

limit of the device's latency setting. You may need to increase the device's latency, or reconfigure
the network to prevent audio glitches due to packet loss from late-arriving audio packets.

A red light indicates that one or more audio packets have arrived outside the device's latency

setting. This will result in audio glitches. The device's latency setting should be increased, or the
network reconfigured (for example, by reducing the number of network nodes in between the
transmitter and the receiver).

A grey light indicates that the device is not currently subscribed.

Packet Errors

A red light in the Packet Errors column indicates that one or more audio packets have been corrupted in
between the switch and the receiver. This is usually due to a faulty Ethernet cable.

Use the Clear Counters button in the Device View >

Status tab

to clear the packet errors history for a

device.