5 warranty and conformity, 1 warranty – Metrohm 813 Compact Autosampler User Manual

Page 45

Appendix

813 Compact Autosampler

4.5 Warranty and conformity

4.5.1 Warranty

The warranty on our products is limited to defects that are trace-

able to material, construction or manufacturing error which occur

within 12 months from the day of delivery. In this case, the de-

fects will be rectified in our workshops free of charge. Transport

costs are to be paid by the customer.
For day and night operation, the warranty is limited to 6 months.
Glass breakage in the case of electrodes or other parts is not

covered by the warranty. Checks which are not a result of mate-

rial or manufacturing faults are also charged during the warranty

period. For parts of outside manufacture insofar as these consti-

tute an appreciable part of our instrument, the warranty stipula-

tions of the manufacturer in question apply.
With the regard to the guarantee of accuracy, the technical speci-

fications in the instruction manual are authoritative.
Concerning defects in material, construction or design as well as

the absence of guaranteed features, the orderer has no rights or

claims except those mentioned above.
If damage of the packaging is evident on receipt of a consign-

ment or if the goods show signs of transport damage after un-

packing, the carrier must be informed immediately and a written

damage report demanded. lack of an official damage report re-

leases Metrohm from any liability to pay compensation.
If any instruments and parts have to be returned, the original

packaging should be used if at all possible. This applies above all

to instruments, electrodes, burette cylinders and PTFE pistons.

Before embedment in wood shavings or similar material, the parts

must be packed in a dustproof package (for instruments, use of a

plastic bag is imperative). If open assemblies are enclosed in the

scope of delivery that are sensitive to electromagnetic voltages

(e.g. data interfaces etc.) these must be returned in the associ-

ated original protective packaging (e.g. conductive protective

bag). (Exception: assemblies with built-in voltage source belong

in a non-conductive protective packaging).
No warranty responsibility whatsoever will be accepted by

Metrohm for damage which arises as a result of non-compliance

with these instructions.