Rockwell Automation 1748 DataSite Configured Panel Installation Instructions User Manual
Page 35

Publication 1748-IN001B-EN-P - May 2009
Troubleshooting 35
HMI (8) does not
power on
Display
Wire fault
Check all wiring associated with
the HMI. Ensure that the
protective fuse has not blown and
that the DC-DC converter is
working properly.
Check wiring. Contact Rockwell
Automation Technical Support if the
HMI or a related component needs to
be replaced.
Radio (2) will not
send data
Radio
Wire fault
Check radio to ensure 12V DC is
at the input terminals.
Check wiring and fuse associated with
device.
Antenna
Lightning strike
Lightning suppressor (11) may
have shorted antenna.
Contact Rockwell Automation Technical
Support for replacement lightning
suppressor.
Poor signal
strength
Ensure that no obstacles are in
the path of the antenna and that
all connections in the antenna
wire are tight.
Adjust antenna height and position to
ensure signal integrity. Refer to user
manual that came with the antenna for
more information.
Radio
Configuration
Ensure that the radio is
configured correctly.
For details on configuration, refer to the
radio user manual.
System has
shortened battery
backup.
Solar panel
Poor light quality
Ensure that sunlight is striking
the solar panel and that no
obstructions are in the way of the
light path.
Re-adjust or move solar panel to ensure
light is reaching the panel.
Battery
Battery life
depleted
Perform load test
(1)
to confirm the
condition of the battery.
If battery test fails, replace battery with
Rockwell Automation approved
replacement part. Make sure that the
battery is not getting too hot by
checking the internal temperature of
the DataSite configured panel
enclosure. High temperatures will
shorten the life expectancy of a battery.
Batteries should be replaced according
to the table,
Replacement Schedule on page 31
Batteries should be replaced when
capacity is less than 60% of the rated
value.
No 24V DC output
at terminal blocks
24V DC+ and
24V DC Com (when
equipped)
Fuse
Fuse blown
Check to see that fuse has not
opened.
Replace fuse if it is open.
DC-DC converter Fault
Check to see that the status LED
indicator is green.
If the indicator is not illuminated,
contact Rockwell Automation Technical
Support.
(1)
Use a battery load tester designed for Lead Acid Batteries. Follow the instructions of the load tester to check the condition of the battery.
Troubleshooting the DataSite Configured Panel
Problem
Component
Possible Cause
Check
Action