Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 842E EtherNet/IP Absolute Encoder User Manual User Manual
Page 80: New product satisfaction return
Power, Control and Information Solutions Headquarters
Americas: Rockwell Automation, 1201 South Second Street, Milwaukee, WI 53204-2496 USA, Tel: (1) 414.382.2000, Fax: (1) 414.382.4444
Europe/Middle East/Africa: Rockwell Automation NV, Pegasus Park, De Kleetlaan 12a, 1831 Diegem, Belgium, Tel: (32) 2 663 0600, Fax: (32) 2 663 0640
Asia Pacific: Rockwell Automation, Level 14, Core F, Cyberport 3, 100 Cyberport Road, Hong Kong, Tel: (852) 2887 4788, Fax: (852) 2508 1846
www.rockwel lautomation.com
Publication 842E-UM001A-EN-P – May 2012
Copyright © 2012 Rockwell Automation, Inc. All rights reserved.
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products.
At
, you can find technical manuals, technical and application notes, sample
code and links to software service packs, and a MySupport feature that you can customize to make the best use of these
tools. You can also visit our Knowledgebase at
for FAQs, technical
information, support chat and forums, software updates, and to sign up for product notification updates.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer
TechConnect
SM
support programs. For more information, contact your local distributor or Rockwell Automation
representative, or visit
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, review the information that is contained in this
manual. You can contact Customer Support for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.
United States or Canada
1.440.646.3434
Outside United States or Canada
Use the
at
r contact your local Rockwell
Automation representative.
United States
Contact your distributor. You must provide a Customer Support case number (call the phone number above to obtain one) to your distributor to
complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return procedure.