2 installation and setup, 1 before installing, 1 finding a service provider – CounterPath eyeBeam 1.11 User Guide for Windows User Manual
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2 Installation and Setup
2.1 Before Installing
This section covers important information that is required before installing the software to use
eyeBeam softphones.
2.1.1 Finding a Service Provider
Note: If eyeBeam came as part of a VoIP service package, then this section will not apply. Please
refer instead to the documentation from the applicable service provider.
The first step to making calls with VoIP technology is to choose a service provider. There are
many VoIP service providers available; refer to a partial list of such service providers at
. N
OTE
THAT
THIS
PARTIAL
LIST
DOES
NOT
IMPLY
C
OUNTER
P
ATH
RECOMMENDATIONS
OR
ENDORSEMENT
OF
ANY
PROVIDER
. C
ONSUMERS
THEMSELVES
ARE
SUITED
BEST
TO
MAKE
SUCH
ASSESSMENTS
ABOUT
V
O
IP
SERVICES
.
2.1.2 Getting necessary information from a Service Provider
After choosing a VoIP service provider, eyeBeam users will need further information regarding
specific account information. N
OTE
THAT
NOT
ALL
OF
THIS
INFORMATION
IS
REQUIRED
,
DEPENDING
ON
THE
SERVICE
PROVIDER
:
User Name
Password
Authorization User Name*
Domain
Proxy address and port*
STUN server address and port*
X-Tunnels server address and port*
* value not used by all service providers