CounterPath eyeBeam 1.11 User Guide for Windows - Manual (Page 21)

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3.8.2 Codec selection
eyeBeam allows users to select which audio codec(s) to use for calls. Audio codecs describe the
format by which audio streams are compressed for transmission over networks. While some
codecs require less bandwidth than others, lower bandwidth often exhibits lower voice quality.
Users can enable codecs or change their properties by navigating to Media -> Audio ->
Advanced -> Codecs in the Settings menu (right-click to access the Settings menu).
With only one codec enabled, all calls made will use that particular audio compression format.
The G.729 codec consumes the lowest bandwidth, whereas the G.722.2 codec requires the most
bandwidth but provides the best voice quality.
3.9 Context Menu
eyeBeam includes a context menu which allows users quick access to the following features:
• Tuning Wizard
• Privacy Management
• Settings Dialog
• Sip Account Status
• Diagnostic Log
• About Dialog
The Diagnostic Log contains important network and protocol information that may be useful for
trouble-shooting various issues. For more on this see Appendix A: eyeBeam Troubleshooting.
3.9.1 The Privacy Management window
The Privacy Management window allows users to customize the way in which contacts can reach
them. Right-click the main eyeBeam window and choose Privacy Management.
To launch the dial pad context menu,
right-click (or Control-click for Mac users)
anywhere over the on-screen dial pad.
Figure 6 - Dial Pad Context Menu