10 window controls, 1 window controls within eyebeam for windows, 2 window controls within eyebeam for mac – CounterPath eyeBeam 1.11 User Guide for Windows User Manual
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3.10 Window Controls
At the top of the dial pad are the help, minimize, and close buttons (see Figure 1). Depending on
the version running, the behavior of these buttons will vary as described below:
3.10.1 Window controls within eyeBeam for Windows
As expected, the minimize button will send the application to the Windows system tray. eyeBeam
users will still be able to receive calls when the softphone is minimized. The close button will
shut down the application altogether; users will not be able to receive calls after closing the
application. N
OTE
THAT
THIS
BEHAVIOR
IS
DIFFERENT
FROM
PREVIOUS
VERSIONS
OF
EYE
B
EAM
SOFTPHONES
.
3.10.2 Window controls within eyeBeam for Mac
As with other Mac OS X applications, the minimize button will send eyeBeam to the Dock. Like
the Windows version, the close button shuts down the application in one step.
To hide the Mac version of eyeBeam, select Hide eyeBeam from the Application menu item
labeled eyeBeam in the familiar Mac OS X menu bar. eyeBeam and all of its windows will
become invisible, although its icon will remain in the Dock. Click on the icon in the dock to
reveal eyeBeam once again. N
OTE
THAT
WHEN
THE
PHONE
IS
HIDDEN
,
THE
D
OCK
ICON
WILL
“
BOUNCE
”
WITH
THE
R
ING
!
MESSAGE
SUPERIMPOSED
TO
SIGNAL
AN
INCOMING
CALL
.
3.11 Help
Clicking the help button at the top of the dial pad will open the CounterPath Softphone Support
Forum, where users can post any issue regarding the use of a softphone and receive help from
other users and members of the CounterPath support team. N
OTE
THAT
CO
-
BRANDED
VERSIONS
OF
EYE
B
EAM
MAY
LINK
TO
THE
SERVICE
PROVIDER
’
S
HELP
SITE
INSTEAD
.