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10 video, 11 system settings, 12 network settings – CounterPath eyeBeam 1.11 User Guide for Windows User Manual

Page 37: 13 user interface

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31

N

OTE

THAT

THESE

SETTINGS

SHOULD

NOT

BE

CHANGED

.

5.4.10 Video

Use this dialog to change video settings. Users may have to set video to the minimum value
before making incremental moves up to determine the best video settings for their system.

5.4.11 System settings

Use this dialog to change voicemail, auto answer, and auto dial settings.

5.4.12 Network settings

5.4.13 User Interface

Auto Dial Enabled: Check this box to enable auto dialing after a

certain time span. If the user is unable to dial
the number before eyeBeam starts dialing,
uncheck this box.

Product Information: Technical Support may ask for this value to

identify the appropriate softphone version.

Auto-detect IP address: If eyeBeam is having difficulty detecting the

correct values, uncheck this box and enter the
user’s local and NAT IP addresses instead. This
is often useful when on a VPN.

Always on top: Check this box to force the user interface on top

of all windows at all times.

Launch when Windows starts: Check this box to allow eyebeam to start when

the user logs in to Windows.

Letters to digits mode: Check this box to allow dialing by letter (e.g. 1-

800-EYE-BEAM to call 1-800-393-2326).

Message: Change the message that others will see when

the user is away from their computer.