CounterPath eyeBeam 1.5 User Guide for Windows - Manual (Page 3)

CounterPath eyeBeam 1.5 for Windows
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Contents
Introduction................................................................................................................................ 1
What is eyeBeam? .............................................................................................................. 1
Installation and Setup................................................................................................................. 2
Getting Ready ..................................................................................................................... 2
Installing eyeBeam ............................................................................................................. 3
Configuring eyeBeam ......................................................................................................... 4
Setting up for Voicemail ..................................................................................................... 5
Setting up a Contacts List ................................................................................................... 5
Using the Softphone................................................................................................................... 6
The Onscreen Phone ........................................................................................................... 6
Starting eyeBeam ................................................................................................................ 8
Placing a Call ...................................................................................................................... 8
Answering a Call ................................................................................................................ 9
Handling a Call ................................................................................................................... 10
Conference Calls ................................................................................................................. 12
Managing Calls and Contacts .................................................................................................... 16
Calls & Contacts Drawer .................................................................................................... 16
Contacts Tab ....................................................................................................................... 17
Calls Tab ............................................................................................................................. 21
Availability ......................................................................................................................... 22
Privacy Rules ...................................................................................................................... 26
Instant Messaging (IM).............................................................................................................. 28
The eyeBeam Menu ................................................................................................................... 29
Options ................................................................................................................................ 29
SIP Account Settings .......................................................................................................... 40
Privacy Rules ...................................................................................................................... 56
Open Diagnostic Log and Folder ........................................................................................ 56
Appendix A: Application Hot Keys .......................................................................................... 57
Appendix B: Dialing Plan ......................................................................................................... 58
Appendix C: Contact List Headings ......................................................................................... 63
Appendix D: Location of Files ................................................................................................. 64
Appendix E: Alternative Ways of Running eyeBeam .............................................................. 65
Appendix F: Glossary ............................................................................................................... 66