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Diagnostic procedures – COATS 6450 3D User Manual

Page 25

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Important: Always read and follow the information box instructions.

• 19

Diagnostic Procedures

After Balance Vibration Problems

If vibration is still present after balancing the wheels

and driving the vehicle on smooth pavement, remove

the wheels and recheck the balance. If a wheel is out

of balance the cause maybe:

Wheel was not mounted/centered correctly on the

balancer.

A weight has come off the wheel (possibly the

wrong clip style). Remove the other weights from

the wheel and rebalance.

Foreign material inside the tire. Remove the tire

from the wheel, remove the foreign material, and

remount. Remove wheel weights and rebalance the

wheel.

Stones or other foreign objects caught in the tire

tread or rim. Remove the objects. Check and rebal-

ance if needed.

If the balancer still indicates the wheels are balanced

to within 0.01 ounces on both inner and outer displays,

the problem is not in the balance of the wheels. Check

the following possible sources of vibration:

Tire pressure. Bring all tires up to the recommended

PSI.

Radial or lateral runout in the tire or wheel. Replace

the damaged part.

Unbalance in wheel covers or trim rings. Remove

the wheel covers or trim rings and test drive. If

the vibration is gone, remove the shaft and use

an appropriate adapter to mount the wheel to the

balancer. Balance the wheel with the wheel cover

or trim ring attached to the wheel.

Incorrectly mounted tire and wheel. Remount cor-

rectly.

Damaged wheel bolt holes. Replace wheel.

Worn universal joints. Replace as required.

Drive shaft unbalance or damaged. Balance, repair,

or replace.

Unbalance in brake rotor(s) or drum(s).

Suspension out of alignment. Align the vehicle and

replace any damaged or worn parts.

Troubleshooting

A COATS® Service Technician may ask for informa-

tion to help diagnose service concerns (Please contact

COATS® directly at 1-800-688-9240 for the Certified

Service Partner nearest you). Conveying this informa-

tion to your service technician prior to servicing can

help to expedite service to your equipment. Although

much of the diagnostic information aids your COATS®

Service Technician, several remedies for balancer mal-

function are available to the operator.

Error Messages - One of the following error mes-

sages, shown in the information box display, may

appear indicating a problem with the balancer.

Note: Always EXIT error message and repeat function

to see if error is eliminated.

Error 1 - Spin up is too slow - Verify power supply to

balancer and motor connection E1

Error 2 - Spin up time too long - Check Wheel DIA

and power supply - press STOP - EXIT E2

Error 3 - No rotation signal - Check motor & encoder

function & wiring -press STOP - EXIT E3

Error 4 - Wheel rotation direction is reversed -

Disconnect power and correct wiring E4

Error 5 - Stop time too long - Verify power supply and

motor connection - press STOP - EXIT E5

Error 6 - Encoder is not connected or has failed -

Disconnect power supply and repair E6

Error 9 - Wheel coast speed is too slow E9

Error 11 - User cancelled the operation E11

Error 20 - Arm Scale is out of range E20

Error 24 - Lower hood to spin E24

Error 25 - Loose hub nut. Tighten hub nut and respin

E25

Error 26 - CAL ERROR E26

Inverter Error - Inverter Fault-Please Wait....

An inverter error occurs when one of several fault

conditions is detected by the inverter; such as, low

line voltage, motor over temperature, motor overload

or motor drive over temperature. The balancer will not

respond to inputs until the fault condition is corrected.

The balancer will clear this error as soon as possible

and indicate that with the following message:

Inverter Fault Cleared. Press Any Key