3 troubleshooting – 2N Analogue GSM gateway 2N EasyGate PRO - Manual, 1749 v1.03 User Manual
Page 74

Troubleshooting
6.3
74
6.3 Troubleshooting
For tips for the solution of other potential problems see
faq.2n.cz
.
´
No LED is on after power up
u
Check the power supply.
´
All LEDs are on. No call is currently in progress.
u
EasyGate is in the special PCManager-based programming mode - exit the
PCManager to reset EasyGate.
u
Try to switch EasyGate off and on, the LEDs should go off in 3s and signal
the status of EasyGate.
´
EasyGate does not register to the network
u
Check the SIM card.
u
Check the PIN.
u
Check the antenna connection.
u
Select a place with a good mobile network signal.
´
No tone can be heard after line off-hook
u
Check the telephone line connection.
u
EasyGate is not initialized properly upon start (approx. 10s after power
up).
u
EasyGate is not supplied with power.
´
EasyGate keeps transmitting a tone during dialing, not receiving the dialing
u
Select the correct dialing type (DTMF or pulse).
´
EasyGate does not communicate with PC
u
Check the serial cable connection.
u
Check the COM number setting on PC.
u
Check the COM parameters (1200-115200 bps, 8N1).
u
EasyGate is not registered to the mobile network.
u
A dialing or outgoing call establishing process takes place on EasyGate.
u
An incoming call is ringing on EasyGate.