Apple iPod touch iOS 3.1 - Manual (Page 154)

To purchase content from the iTunes Store or App Store, you must have an iTunes
Store account. Open iTunes on your computer and choose Store > Create Account.
You can also set up an account on iPod touch. See “Viewing Account Information” on
page 136.
Note: The iTunes Store is available only in some countries.
Safari, Mail, and Contacts
Can’t Send Email
If iPod touch is unable to send email, try the following:
In Settings, choose “Mail, Contacts, Calendars” and select the account you’re trying •
to use. Tap Account Info, then tap SMTP under Outgoing Mail Server. You can set
up additional SMTP servers, or select one from another mail account on iPod touch.
Contact your Internet service provider for configuration information.
Set up your email account directly on iPod touch instead of syncing it from iTunes.
•
In Settings, choose “Mail, Contacts, Calendars,” tap Add Account and enter your
account information. If iPod touch is unable to locate your service provider’s settings
when you enter your email address, go to www.apple.com/support and search for
HT1277 to get additional help in setting up your account.
Turn iPod touch off, then turn it on again. Press and hold the Sleep/Wake button
•
on top of iPod touch for a few seconds until a red slider appears, and then drag the
slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
For additional troubleshooting information, go to www.apple.com/support and search
for TS1426. If you still can’t send email, you can call an Apple Expert (not available in all
countries). Go to www.apple.com/support/expert for information. If Apple Expert is not
available in your country, get a free GMail, Yahoo!, or AOL account and try forwarding
your mail to that account.
Can’t Receive Email
If iPod touch is unable to receive email, try the following:
If you’re using one or more computers to check the same email account, that may •
be creating a lock-out issue. For more information, go to www.apple.com/support
and search for TS2621.
Set up your email account directly on iPod touch instead of syncing it from iTunes.
•
In Settings, choose “Mail, Contacts, Calendars,” tap Add Account and enter your
account information. If iPod touch is unable to locate your service provider’s settings
when you enter your email address, go to www.apple.com/support and search for
HT1277 to get additional help in setting up your account.
154 Appendix A Troubleshooting