Apple Workgroup Server 6150/66 - Manual (Page 71)

If you are trying to use a DOS disk:
m The disk may have been formatted incorrectly on a DOS computer. On DOS
computers it’s possible to format a standard double-sided disk in a high-
density (1440K) format, and vice versa. Disks formatted this way cannot be
read by a Macintosh computer.
When formatting disks on a DOS computer, always format standard double-
sided disks in the 720K format. Always format high-density disks in the
1440K format.
If a disk has been formatted incorrectly, use a DOS computer to copy its
contents onto another disk that has been properly formatted.
The pointer doesn’t move when you move the mouse.
The mouse is not connected properly, or its signals are not reaching the server,
or there is a software error.
m Turn off the server by using the power switch, check that the mouse cable is
connected properly, then restart the server.
m Clean the mouse (see Appendix A, “Safety, Maintenance, and Health
Information”).
m If you have another mouse or pointing device, try connecting and using it.
(Turn off the server first.) If it works, there is probably something wrong
with your mouse.
m Restart the server with a different startup disk (such as the Workgroup
Server Software CD-ROM disc). If the mouse works, reinstall system
software on your startup disk.
m If the problem recurs, it may be due to an incompatible program. Make sure
that all programs, desk accessories, and system extensions you’re using are
compatible with the system software.
If none of these procedures solves the problem, consult the service and support
information that came with your computer for instructions on how to contact
an Apple-authorized service provider or Apple for assistance.
Solutions to common problems 55