Apple Macintosh Performa 6360 Series - Manual (Page 97)

If no CD-ROM disc icon appears on your screen:
m Press the Open/Close button of your CD-ROM drive.
m The signal to open the tray may not be reaching the computer. Turn off
your computer, and then do the following: Locate the small pinhole to the
lower right of the CD-ROM tray opening, insert the end of a large
straightened paper clip firmly and horizontally into the pinhole, push
gently until the tray is released, and then carefully pull the tray open. Do
not force the tray open; wait until the paper clip has dislodged it or you
may break the front of the tray.
If neither of these suggestions works, your CD-ROM drive may be damaged.
Contact an Apple-authorized service provider or Apple for further assistance.
Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive.
m Your computer may be trying to start up from the CD-ROM disc. Press the
Open/Close button of your CD-ROM drive to open the tray, and remove
the CD-ROM disc. Close the tray, then restart your computer.
Your CD-ROM disc is vibrating in the CD-ROM drive.
m Some CD-ROM disc labels have artwork that is noticeably thicker on one
side than the other and can cause the disc’s weight to be slightly off-center.
This uneven distribution of weight coupled with the high rotation speed of
your CD-ROM drive can cause some discs to wobble in the drive and make
your computer vibrate. The vibration damages neither the CD-ROM disc
nor the computer and affects very few CD-ROM discs. If you can feel or
hear that the CD-ROM disc is vibrating in the computer, you don’t need to
do anything special; continue to use the CD-ROM disc as you normally
would.
Note: If you use a CD-ROM disc with a removable (sticky) label, remove
the label before inserting the disc.
WARNING Turn off your computer before you attempt to eject the tray
using a paper clip. If you don’t, you may damage the CD-ROM drive.
97 Troubleshooting