Getting technical help, Other industry resources – Brocade Communications Systems Brocade Backbone DCX 8510-4 User Manual
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Brocade DCX 8510-4 Backbone Hardware Reference Manual
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Getting technical help
For additional Brocade documentation, visit the Brocade website:
Release notes are available on the MyBrocade website and are also bundled with the Fabric OS
firmware.
Other industry resources
For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:
Getting technical help
Contact your Brocade DCX 8510-4 supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General information
•
Technical Support contract number, if applicable
•
Model name
•
Operating system version
•
Error numbers and messages received
•
supportSave command output
•
Detailed description of the problem and specific questions
•
Description of any troubleshooting steps already performed and results
•
Serial console and Telnet session logs
•
syslog message logs
2. Brocade DCX 8510-4 serial number
The Brocade DCX 8510-4 serial number (Switch Serial No.) and corresponding bar code are
provided on the serial number label, as shown here:
The serial number label is located on the port side of the chassis, on the lower right side and
directly above the cable management comb.
*FT00X0054E9*
FT00X0054E9