Brother Copier/Printer MFC-9970CDW User Manual
Page 150

134
The color of your printouts is
not what you expected
Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.
Perform the calibration. (See Calibration in Appendix A of the
Advanced User's Guide.)
Adjust the color by using the custom setting in the printer driver and
by using the control panel of the machine. Colors the machine can
print and colors you see on a monitor are different. The machine may
not be able to reproduce the colors on your monitor.
If colors appear in the printed gray areas, make sure there is a check
in the Improve Gray Color check box of the printer driver. (See Basic
tab for Windows
®
printer driver, Advanced options for Windows
®
BR-
Script printer driver, Print Settings for Macintosh printer driver or
Printer Features for Macintosh BR-Script printer driver in the
Software User's Guide.)
If shaded areas look dull, remove the check from the Improve Gray
Color check box.
If a printed black graphic is too light, choose Enhance Black Printing
mode in the printer driver. (See Settings Dialog for Windows
®
printer
driver, Advanced options for Windows
®
BR-Script printer driver, Print
Settings for Macintosh printer driver or Printer Features for Macintosh
BR-Script printer driver in the Software User's Guide.)
Identify the color causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 68.)
Put in a new drum unit. (See Replacing the drum unit on page 80.)
All one color
Put in a new drum unit. (See Replacing the drum unit on page 80.)
Color misregistration
Make sure that the machine is on a solid level surface.
Perform the auto color registration using the control panel (see Auto
Registration in Appendix A of the Advanced User's Guide) or perform
the manual color registration using the control panel (see Manual
Registration in Appendix A of the Advanced User's Guide).
Put in a new drum unit. (See Replacing the drum unit on page 80.)
Put in a new belt unit. (See Replacing the belt unit on page 86.)
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.