Brother Copier/Printer MFC-9970CDW - Manual (Page 119)

Troubleshooting
103
B
Out of Memory
The machine’s memory is full. Fax sending or copy operation in progress
Do one of the following:
 Press Black Start or Color Start to send
or copy the scanned pages.
 Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
 Clear the faxes from the memory.
Print the faxes that are stored in the
memory to restore the memory to 100%.
Then turn off Fax Storage to avoid storing
more faxes in the memory. (See Printing a
fax from the memory in Chapter 4 of the
Advanced User's Guide and Fax Storage
in Chapter 4 of the Advanced User's
Guide.)
 Add optional memory. (See Memory
board in Appendix B of the Advanced
User's Guide.)
Print operation in process
Do one of the following:
 Reduce the print quality. (See Basic tab in
the Software User's Guide.)
 Clear the faxes from the memory. (See
the above explanation.)
Print Unable XX
The machine has a mechanical
problem. Do one of the following:
 Turn the power switch off, wait for a few
minutes, and then turn it on again. (See
Transferring your faxes or Fax Journal
report on page 107.)
 If the problem continues, call Brother
Customer Service.
Protected Device
The protect switch of the USB
Flash memory drive is on. Turn off the protect switch of the USB Flash
memory drive.
Error Message Cause Action