Network difficulties – Brother Copier/Printer MFC-9970CDW User Manual
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Network difficulties
Difficulties
Suggestions
Cannot print over a wired Network. If you are having Network problems see the Network User's Guide for more
information.
Make sure your machine is powered on and is on-line and in Ready mode. Print
the Network Configuration report to see your current Network settings. (See
Reports in Chapter 6 of the Advanced User's Guide.) Reconnect the LAN cable to
the hub to verify that the cable and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable. You
can check the current wired network status from the Network control panel menu.
The network scanning feature
does not work.
(Windows
®
)
It is necessary to set the third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
(Macintosh)
The network scanning feature may not work due to the firewall settings.
Change or disable the firewall settings. If you are using a third-party personal
Firewall software, see the User's Guide for your software or contact the
software manufacturer.
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from
the model list in ControlCenter2.
The network PC-Fax Receive
feature does not work.
(Windows
®
only)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at