Brother FAX-565 - Manual (Page 23)

1 - 6 INTRODUCTION
About fax machines
If you’ve never used a fax machine before, it might seem a little mysterious. But
you’ll soon recognize the unusual fax tones on your phone line, and be able to send
and receive faxes easily.
Custom features
Do you have Voice Mail on the phone line?
If you have Voice Mail on the phone line where you will install your new fax machine,
there is a strong possibility that Voice Mail and the fax machine may conflict with
each other while receiving incoming calls.
Why should there be problems?
Since both the fax machines and Voice Mail will pick up the call after the number of
rings you have set, each of them has the ability to keep the other from receiving
calls.
For example, if your Voice Mail is set to answer after two rings and the fax machine
is set to answer after four, your Voice Mail will stop the fax machine from receiving
faxes.
If you set Voice Mail and the Brother machine to answer after the same number of
rings, there is no way of knowing which one will answer first. It is important to
remember that neither Voice Mail nor the fax machine can pass the call back to the
other after the call has been answered.
How can you avoid possible problems?
A very good way to avoid problems like the one mentioned, is to get a second phone
number on your present phone line.
Many people with Voice Mail choose this service, which is called “Distinctive Ring”,
and they are very satisfied with it. (See Distinctive Ring on page 5-8.)
Another way to avoid possible problems is to replace your Voice Mail with an
answering machine. Your Brother fax machine is designed to work with an
answering machine or TAD (telephone answering device).
(See Connecting an external telephone answering device (TAD) on page 1-9.)