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Usb floppy disk drive, Usb floppy disk drive -13 – Toshiba Tecra M3 User Manual

Page 177

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User’s Manual

9-13

Troubleshooting

USB floppy disk drive

For more information, refer to Chapter 4,

Operating Basics

.

A foreign object in the disc tray could block laser

light from reading the CD/DVD. Make sure there

is no obstruction. Remove any foreign object.

Check whether the CD/DVD is dirty. If it is, wipe it

with a clean cloth dipped in water or a neutral

cleaner. Refer to the

Media care

section in

Chapter 4 for details on cleaning.

Some CD/DVDs run

correctly, but others do

not

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration matches your software’s needs.

Check the CD/DVD's documentation.

Check the type of CD/DVD you are using. The

drive supports:
DVD-ROM:

DVD-ROM, DVD-Video

CD-ROM:

CD-DA, CD-Text, Photo CD

TM

(single/multi-session), CD-ROM

Mode 1, Mode 2, CD-ROM XA

Mode 2 (Form1, Form2), Enhanced

CD (CD-EXTRA), Addressing

Method 2

Check the region code on the DVD. It must

match that on the DVD Super Multi drive. Region

codes are listed in the

Optical media drives

section in Chapter 2, The Grand Tour.

Problem

Procedure

Drive does not operate There may be a faulty cable connection. Check

the connection to the computer and to the drive.

Some programs run

correctly but others do

not

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration matches your software needs.

You cannot access the

external 3 1/2" floppy

disk drive

Try another floppy disk. If you can access the

floppy disk, the original floppy disk (not the drive)

is probably causing the problem.

If problems persist, contact your dealer.

This manual is related to the following products: