Toshiba Tecra M3 - Manual (Page 176)

9-12 User’s Manual
Troubleshooting
DVD Super Multi drive
For more information, refer to Chapter 4, Operating Basics .
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM,
DVD-Video, DVD-R,
DVD-RW, DVD+R, DVD+RW
CD-ROM: CD-DA, CD-Text, Photo CD TM
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROM XA
Mode 2 (Form1, Form2),
Enhanced CD (CD-EXTRA),
Addressing Method 2
Check the region code on the DVD. It must
match that on the DVD±R/±RW drive. Region
codes are listed in the Optical media drives
section in Chapter 2, The Grand Tour.
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
■ Use only media recommended by TOSHIBA.
■ Do not use the mouse or keyboard during
writing.
■ Use only the software supplied with the
computer for recording.
■ Do not run or start other software during
writing.
■ Do not jar the computer during writing.
■ Do not connect/disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Problem Procedure
You cannot access
a CD/DVD in the drive Make sure the drive’s disc tray is securely
closed.
Press gently until it clicks into place.
Check whether the drive power is on. If the
power is off, click on the optical media drive icon
in the task tray and turn on the power.
Open the disc tray and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.