Konica Minolta bizhub PRO 1200 - Manual (Page 138)

Troubleshooting
9
bizhub PRO 1200/1200P/1051 9-1
9 Troubleshooting
Connection
Problem Solution
The printer is not found by
his name. Only the IP
address of the printer can be
used. The administrator must make sure that
the network name assigned to the bizhub
PRO 1200/1200P/1051 matches the
network name stored in the DNS.
Acquire Device Information
fails If the copier is used as a shared printer on a
network server (and not directly), the printer
driver Plug-in will not be able to configure
installable options automatically. In this
case, set the installable options manually.
Printing
Problem Solution
Missing settings Wrong/ no installable option
Missing settings (Mac OS X) The functionality of the Mac OS X printer
driver Plug-in is restricted by some items.
Output is not stapled Too many pages for stapling. Make sure
your document does not contain more than
50 sheets of paper. Paper with a weight of
more than 244 g/m² cannot be stapled.
Output is not folded Paper with a weight of more than 91 g/m²
cannot be folded in Double Parallel
Fold/Gate Fold/Multi Letter Fold. Paper
with a weight with more than 130 g/m²
cannot be folded in other folding types.
Collate option in main dialog
doesn’t work Deactivated to avoid conflicts.
Paper blank A combination of various settings
regarding “Shifting” may have the print
image caused to shift beyond the borders
of the paper. Check all parameters
connected to [Shifting].
Notification fails Start Messenger service. Under Windows
Vista/7/Server 2008, download external
messenger