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Konica Minolta bizhub 25 User Manual

Page 153

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4-6 Error Messages

Scan to Folder, Scan to Printer, and

„

DocIndex Communication Errors

Error code

Error message

Countermeasure

9000, 9999

System error occurred.

An error occurred because the system
memory was temporarily insufficient. Wait a
while, and perform the operation again.

9989

Size of a file to exceed the
maximum size.

The file specified as the file to attach
exceeded the size limit. The maximum file
size that can be transmitted at once is 20 MB.

3, 18, 19,
20, 21, 22, 23,
24, 25, 26, 27,
28, 1001, 1003,
1007, 1008,
1009, 1010,
1011, 1013,
1015, 1016,
1017, 1032,
1033, 1066,
1080, 1087,
1122, 1123,
1183, 1230,
1231, 1232,
1233, 1234,
2001

Cannot connect.

Check whether there is a computer with the
same name as the host name of the machine
on the network.
In the TCP/IP settings, check whether the
DNS server address, DNS suffix, and WINS
server address are set correctly.
Check whether the destination computer
name is registered in the DNS server.
Check whether WINS is set correctly in the
destination computer.

1002, 1004,
1006, 2250,
2251, 2252,
2999, 3019,
3020, 3021,
3022, 3023,
3024, 3025,
3026, 3027,
3028, 3029,
3030, 3031,
3034, 3035,
3036, 3039,
65535

Cannot read or write to the file.

Check whether the shared folder on the
destination computer has writing prohibited.

1005, 1012,
2002, 2004,
2005, 2006,
2007, 2049,
2050, 2051,
2052, 2064,
2065, 2067,
2069, 2071,
2081, 2082,
2083, 2087,
2088, 2089,
2090, 2091

Not able to log in.

Check whether the user name and password
for logging in to the shared folder specified as
the destination are entered correctly.
If you are using Windows 2003, enter the
name and password of a user with write
privileges for logging in.

1018

Not a shared folder.

Check whether the file specified as the file to
attach exists.

1067

Not a shared folder.

Check whether the folder specified as the
destination to save the file is set as a shared
folder.