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Error messages, Communication errors, Error messages -2 – Konica Minolta bizhub 25 User Manual

Page 149: Communication errors -2, Fax communication errors

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4-2 Error Messages

Error Messages

When a transmission error occurs, or there is a problem with the machine, the

information lamp will illuminate, and an error message will be displayed or printed.

The information lamp will sometimes clear when is pressed, and sometimes it will

not. When it does not clear, the error or problem in the machine must be resolved. The

information lamp will clear when the error is resolved.

Errors that will clear by pressing :

Communication errors

When the memory becomes full while receiving a fax or e-mail

When the memory becomes full while storing a document

Errors that will not clear by pressing :

When the paper runs out or when a paper jam or document jam occurs

When the toner runs out

When a cover or cassette is open

When a fatal error occurs in the machine

Communication Errors

When a communication error occurs, the alarm sounds, and the information lamp

illuminates red. An error code and message indicating the cause and countermeasure

for the error is printed. A message is not printed when an error occurs while receiving

an internet fax, but the history screen of Message Board and journal report indicate the

error code and the countermeasure for the error.

Fax Communication Errors

„

Error code

Error message

Countermeasure

D.0.1

Sending stopped. Please try again. Transmit the document again.

D.0.2

The line was busy. Please try again.

D.0.3

Fax job was cancelled by user.

D.0.7

Check condition of remote fax.

Check the fax reception method used by the
receiving party.

D.0.8

No dial tone detection. Check line
connection.

Check whether the modular cable is connected
correctly.
Check the dial tone detection settings in the user
install mode.
Check the location where the pause is entered,
and transmit the document again. These
symbols may not be required, depending on the
switchboard.

T.1.1

Confirm the remote fax.

Check the correct fax number and transmit the
document again.

T.1.4

Fax job was cancelled by user.

Transmit the document again.

T.2.1

Confirm the remote fax.

Check the settings on the other machine.