Sony SVR-3000 User Manual
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C h a p t e r 6
T r o u b l e s h o o t i n g
phone jack. If the phone line is working, continue with the troubleshooting here. If it is
not working, contact your telephone service.
• The following tips require changing your Phone Dialing Options. To change Phone
Dialing Options, go to TiVo Central, then select Messages & Setup, then Recorder &
Phone Setup, then Phone Connection, then Change Dialing Options.
After you change a Phone Dialing Option, the recorder will make a test call to verify
whether or not your problem was solved.
• Try another local dial-in number. Select “Set Dial-In Number.” Confirm your area
code, then select a new number from the list of available numbers for your area.
• If you have voice mail or use another non-standard dial tone, turn off “Dial Tone
Detection.” (Select “Set Dial Tone Detection,” then select “Off.”)
• If you dial a prefix for outside lines, be sure it is entered on the Phone Dialing
Options screen. To enter or change a prefix, select “Set Dial Prefix,” then follow
instructions on the screen. For example, if you must dial 9 to reach an outside line,
select “Set Dial Prefix,” then press “9” then PAUSE. (This enters a 9, followed by
a comma. The comma inserts a pause.)
• If you have call waiting, be sure that it is disabled during the daily phone call.
(Select “Set Call Waiting Prefix,” then enter the correct prefix, usually “*70,”. You
would enter “*70,” by pressing CLEAR then “7” then “0” then PAUSE.)
• Your phone line may have low voltage. Set ‘Phone Avail.’ Detection to “Off.”
(Select “Set Phone Avail. Detection,” then select “Off.”) If you have a cordless
telephone, fax machine, or computer modem connected to the same line, try
turning ‘Phone Avail.’ Detection off, as well. When ‘Phone Avail.’ Detection is