beautypg.com

Common problems, Link /activity led on any port is off, Power led is off – Allied Telesis AT-8288XL/SC User Manual

Page 50

background image

Troubleshooting

50

Common Problems

This section lists common possible sources of errors and the actions
required to correct them.

Link /Activity

LED on Any Port

is OFF

This can indicate:

# A loose data cable.

# The device at the other end of the connection is powered OFF.

# The 10/100Base-TX data cable is not wired correctly (straight/

crossed) for the device.

# The port’s selected transmission mode does not match that of the

attached device.

Perform the following steps in sequence; you need not proceed to the
next step if the problem is resolved:

1. Make sure the data cables are secure.

2. Make sure the device at the end of the connection is powered ON.

3. Make sure the 10/100Base-TX data cable is wired correctly

(straight/crossed) for the device.

4. Logon to Omega if you can and check the port status (

Port

status and configuration>

menu).

If the port is Enabled, make sure the transmission speed
matches that of the connected device (auto-negotiating, full-
or half-duplex).

5. Contact Allied Telesyn’s Technical Support for assistance.

Power LED is

OFF

If there is no power to the switch, it cannot function.

A Power LED that is OFF can indicate:

# A loose power cord.

# Power supply failure, malfunction, or loss of power to the power

supply.

# A power supply voltage below acceptable levels.

# A high switch temperature due to fan failure or extreme ambient

temperature.

This manual is related to the following products: