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Internet access – Allied Telesis AT-WA1004G User Manual

Page 130

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Troubleshooting

130

Internet Access

When I enter a URL or IP address I get a time out error.

A number of things could be causing this. Try the following
troubleshooting steps.

❑ Check if other PCs work. If they do, ensure that your PCs IP settings

are correct. If using a Fixed (Static) IP Address, check the Network
Mask, Default gateway and DNS as well as the IP Address.

❑ If the PCs are configured correctly, but still not working, check the

Wireless Router. Ensure that it is connected and ON. Connect to it
and check its settings. (If you can't connect to it, check the LAN
and power connections.)

❑ If the Wireless Router is configured correctly, check your Internet

connection (DSL/Cable modem etc) to see that it is working
correctly.

Some applications do not run properly when using the Wireless
Router.

The Wireless Router processes the data passing through it, so it is not
transparent.

Use the Special Applications feature to allow the use of Internet
applications which do not function correctly.

If this does solve the problem you can use the DMZ function. This should
work with almost every application, but:

❑ It is a security risk, since the firewall is disabled.

❑ Only one (1) PC can use this feature.