Samsung SGH-T499MAWTMB - Manual (Page 179)

Warranty Information 175
fees or costs unless it is determined that the claim
was brought by the Purchaser in bad faith. In a Small
Claim case, the Purchaser shall be required to pay no
more than half of the total administrative, facility and
arbitrator fees, or $50.00 of such fees, whichever is
less, and SAMSUNG shall pay the remainder of such
fees. Administrative, facility and arbitrator fees for
arbitrations in which the Purchaser's total damage
claims, exclusive of attorney fees and expert witness
fees, exceed $5,000.00 ("Large Claim") shall be
determined according to AAA rules. In a Large Claim
case, the arbitrator may grant to the prevailing party,
or apportion among the parties, reasonable attorney
fees, expert witness fees and costs. Judgment may
be entered on the arbitrator's award in any court of
competent jurisdiction.
This arbitration provision also applies to claims
against SAMSUNG'S employees, representatives and
affiliates if any such claim arises from the Product's
sale, condition or performance.
Purchaser may opt out of this dispute resolution
procedure by providing notice to SAMSUNG no later
than 30 calendar days from the date of Purchaser's
original purchase of the Product. To opt out,
Purchaser must send notice by e-mail to
[email protected], with the subject line:
"Arbitration Opt Out." Purchaser must include in the
opt out e-mail (a) Purchaser's name and address; (b)
the date on which the Product was purchased; (c) the
Product model name or model number; and (d) the
IMEI or MEID or Serial Number, as applicable, if
Purchaser has it (the IMEI or MEID or Serial Number
can be found (i) on the Product box; (ii) on the Product
information screen, which can be found under
"Settings;" (iii) on a label on the back of the Product
beneath the battery, if the battery is removable; and
(iv) on the outside of the Product if the battery is not
removable). Alternatively, Purchaser may opt out by
calling 1-888-987-4357 and providing the same
information. These are the only two forms of notice
that will be effective to opt out of this dispute
resolution procedure. Opting out of this dispute
resolution procedure will not affect the coverage of
the Limited Warranty in any way, and Purchaser will
continue to enjoy the benefits of the Limited
Warranty.
Severability
If any portion of this Limited Warranty is held to be
illegal or unenforceable, such partial illegality or
unenforceability shall not affect the enforceability of
the remainder of the Limited Warranty.
Samsung Telecommunications America, LLC
1301 E. Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG
Phone: 1-888-987-HELP (4357)
©
2011 Samsung Telecommunications America, LLC. All
rights reserved.
No reproduction in whole or in part allowed without prior
written approval. Specifications and availability subject to
change without notice. [050611]