Agilent Technologies N8201A - Manual (Page 116)

112 Agilent N8201A Performance Downconverter Synthetic Instrument Module, 3 Hz to 26.5 GHz
6 Service, Support, and Safety Information
Return Procedure
In any correspondence or telephone conversations with Agilent Technologies, please refer
to the instrument by its model number (N8201A, for example) and serial number. With this
information, the customer engineer
can determine whether your instrument is still within
its warranty period and provide accurate shipping information.
Shipping the Instrument
Use the following procedure to package and ship your instrument for service. For
instructions on removing an instrument from the system and re-installing it, refer to the
system user’s guide.
To package the instrument for shipping
Step Notes
1 Place the instrument in its original packaging
materials.
• If the original packaging materials are
not available, use a professional
packaging service. Contact your Agilent
Service Center for more information.
2 Surround the instrument with at least 3 to 4
inches of its original packing material or
bubble-pack to prevent the instrument from
moving in its shipping container.
3 After wrapping it with packing material, place the
instrument in its original shipping container or a
strong shipping container that is made of
double-walled corrugated cardboard with 159 kg
(350 lb) bursting strength.
• The shipping container must be large
and strong enough to accommodate
your instrument and allow at least 3 to 4
inches on all sides for packing material.
4 Seal the shipping container securely with strong
nylon adhesive tape.
5 Mark the shipping container “FRAGILE, HANDLE
WITH CARE” to help ensure careful handling.
6 Use the address obtained from your Agilent
customer engineer.
7 Retain copies of all shipping papers.
C A U T I O N
Damage can result if the original packaging materials are not used. Packaging
materials should be anti-static and cushion the downconverter on all sides. NEVER
USE STYRENE PELLETS IN ANY SHAPE AS PACKAGING MATERIALS. They do not
adequately cushion the instrument or prevent it from moving in the shipping
container. Styrene pellets can also cause equipment damage by generating static
electricity or by lodging in fan motors.