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Apple Mac mini Late 2009 (Technician Guide) User Manual

Page 60

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Mac mini (Late 2009) Symptom Charts — Mass Storage

60

2009-11-03

Deep Dive

Check

Result

Action

Code

Optical drive should perform

1.

a single reset sequence. Is

optical drive constantly seeking

or cycling eject mechanism

without an optical disc

installed??

Yes

Drive mechanism damaged.

Replace optical drive.

J05

No

Go to step 2

Verify media does not

2.

exceed maximum thickness

specification <

http://support.

apple.com/kb/HT2446

>

Using known good CD and

DVD media, does media spin

without optical drive scraping

edge or surface of media?

Yes

Go to step 3

No

Drive mechanism damaged.

Replace optical drive.

J05

Noise when spinning discs

3.

before mounting on the

desktop and reading data is

normal. Disc spin should cease

30 seconds after mounting on

the desktop. Is the noise related

to disc spin and is it louder

than another computer of the

same type and drive?

Yes

Go to step 4

No

Go to step 5

Remove the optical drive and

4.

reseat the drive into it’s drive

bracket. Reinstall the drive and

verify if the drive is still noisy.

Yes

Drive mechanism damaged.

Replace optical drive.

J04

No

Optical drive not mounted

correctly. Issue resolved

Noise when ejecting media

5.

is normal. Eject known good

media and listen to noises.

Is the noise related to eject

activity and is it louder than

another computer of the same

type and drive?.

Yes

Drive mechanism damaged.

Replace optical drive.

J04

No

Noise not related to optical

drive. Check for hard drive

noise (H06) or fan noise (M18)