Apple Mac mini Late 2009 (Technician Guide) - Manual (Page 35)

Mac mini (Late 2009) Symptom Charts — Communications 35 2009-11-03
Communications
AirPort/Bluetooth Issues
Note: If one antenna fails, all 3 antennas must be replaced because they are paired. Order kit
076-1337.
Quick Check
Symptoms Quick Check
AirPort/Bluetooth Issues
Unable to join networks or pair •
devices
Card not available
•
Intermittent device or •
connection dropouts
Limited wireless range
•
Verify that AirPort or Bluetooth is turned ON and 1.
for AirPort issues make sure that a network is
selected.
For AirPort, check if the wireless access point
2.
requires special connection and encryption
protocols.
Check for nearby sources of interference such as
3.
microwave ovens or cordless phones. See article
< http://support.apple.com/kb/HT1365 >
Check the number of users trying to use AirPort 4.
in the area for possible network congestion
(available bandwidth).
Isolate potential OS issues by starting up from the
5.
original Install media for the computer, the same
make and model computer in Target Disk Mode,
or compatible known good OS on an external
drive. Both AirPort and Bluetooth services are
available when booted from the Install disk.