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Optical drive won’t accept/eject media, Optical drive won’t accept/eject media 55 – Apple Mac mini Late 2009 (Technician Guide) User Manual

Page 55

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Mac mini (Late 2009) Symptom Charts — Mass Storage

55

2009-11-03

Connect original optical drive

5.

to known good interconnect

board. Do both types of media

reliably read now?

Yes

Interconnect board issue.

Replace Interconnect board .

Go to step 6

X03

No

Replace optical drive.

J03

Test read compatible known

6.

good CD and DVD media

(Install DVD). Verify media is

recognized and reads reliably.

Yes

Issue resolved.

No

Replace optical drive.

J03

Optical Drive Won’t Accept/Eject Media

Quick Check

Symptoms

Quick Check

Drive Won’t Accept Media (J01)

Drive Won’t Eject Media (J02)

Cannot insert a disc into the

drive
Cannot eject a disc placed into

the drive

Use Apple System Profiler Serial - ATA section to

1.

see if the optical drive appears. If not see Optical

Drive not recognized (J05).
Restart computer and hold down mouse button

2.

or keyboard eject key to cycle optical drive.
Inspect optical drive slot for obstructions

3.

Deep Dive

Check

Result

Action

Code

Verify that optical drive is listed

1.

in the System Profiler device

tree for Serial-ATA devices.

Yes

Optical drive communicating

with logic board. Go to step 5.

No

Logic board not

communicating with optical

drive. Go to step 2

Verify all connection between

2.

logic board, interconnect board,

and optical drive are secure.

Visually inspect connectors for

any debris, damage or bent

pins. Verify that the optical

drive is listed in the System

Profiler device tree.

Yes

Go to step 5.

No

Replace interconnect board

and retest. If connections

are good and with no visible

board damage, go to step 3

X03