Optical drive won’t accept/eject media, Optical drive won’t accept/eject media 55 – Apple Mac mini Late 2009 (Technician Guide) User Manual
Page 55
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Mac mini (Late 2009) Symptom Charts — Mass Storage
55
2009-11-03
Connect original optical drive
5.
to known good interconnect
board. Do both types of media
reliably read now?
Yes
Interconnect board issue.
Replace Interconnect board .
Go to step 6
X03
No
Replace optical drive.
J03
Test read compatible known
6.
good CD and DVD media
(Install DVD). Verify media is
recognized and reads reliably.
Yes
Issue resolved.
No
Replace optical drive.
J03
Optical Drive Won’t Accept/Eject Media
Quick Check
Symptoms
Quick Check
Drive Won’t Accept Media (J01)
Drive Won’t Eject Media (J02)
Cannot insert a disc into the
•
drive
Cannot eject a disc placed into
•
the drive
Use Apple System Profiler Serial - ATA section to
1.
see if the optical drive appears. If not see Optical
Drive not recognized (J05).
Restart computer and hold down mouse button
2.
or keyboard eject key to cycle optical drive.
Inspect optical drive slot for obstructions
3.
Deep Dive
Check
Result
Action
Code
Verify that optical drive is listed
1.
in the System Profiler device
tree for Serial-ATA devices.
Yes
Optical drive communicating
with logic board. Go to step 5.
No
Logic board not
communicating with optical
drive. Go to step 2
Verify all connection between
2.
logic board, interconnect board,
and optical drive are secure.
Visually inspect connectors for
any debris, damage or bent
pins. Verify that the optical
drive is listed in the System
Profiler device tree.
Yes
Go to step 5.
No
Replace interconnect board
and retest. If connections
are good and with no visible
board damage, go to step 3
X03