Apple Mac mini Late 2009 (Technician Guide) - Manual (Page 38)

Mac mini (Late 2009) Symptom Charts — Communications 38 2009-11-03
AirPort/Bluetooth Card Kernel Panic
Note: If one antenna fails, all 3 antennas must be replaced because they are paired. Order kit
076-1337.
Quick Check
Symptoms Quick Check
AirPort/Bluetooth Card Kernel
Panic
Kernel Panic on startup •
Kernel Panic or freezing while •
attempting to connect to Wi-Fi
networks
Kernel Panic while transferring
•
data on Wi-Fi networks
Isolate OS by starting up from original Install 1.
media for the computer, the same make and
model computer in Target Disk Mode, or
compatible known good OS on an external drive.
AirPort and Bluetooth services are available when
booted from the Install disk.
Ensure that all software and firmware updates for
2.
the computer and AirPort been installed.
Deep Dive
Check Result Action Code
Remove AirPort/Bluetooth card. 1.
Does computer start without
kernel panic?
Yes Reseat AirPort/Bluetooth
card and retest. If problem
continues replace AirPort
card. Go to step 2
No Possible logic board issue.
Go to Kernel Panic/System
crashes symptom.
With replacement AirPort/ 2.
Bluetooth card installed, does
computer start without kernel
panic?
Yes AirPort/Bluetooth card issue.
Issue resolved.
N13
No Possible logic board issue.
Go to Kernel Panic/System
crashes symptom.