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Apple Mac mini Late 2009 (Technician Guide) User Manual

Page 47

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Mac mini (Late 2009) Symptom Charts — Mass Storage

47

2009-11-03

Inspect hard drive, interconnect

5.

board, and connectors for bent

pins, or other damage to the

cable.

Yes

Replace interconnect board.

Go to step 8

H04

No

Go to step 6

Reseat interconnect board,

6.

hard drive and logic board

connections and verify whether

computer starts up

Yes

Go to step 8

No

Replace interconnect board,

go to step 8

H04

Test with known good hard

7.

drive. Verify that system boots

successfully and that Disk utility

‘Verify’ function reports no

errors.

Yes

Install user drive, go to step 9

No

Interconnect board verified

or replaced and known good

Hard drive installed, replace

logic board.

Reboot computer. Verify that

8.

system boots successfully and

that Disk utility ‘Verify’ function

reports no errors.

Yes

Issue resolved. Return system

to user.

No

Go to step 7

Reboot computer. Verify that

9.

system boots successfully and

that Disk utility ‘Verify’ function

reports no errors.

Yes

Issue resolved

No

Hard drive appears to be

defective. Go to step 10

Replace hard drive. Does drive

10.

format correctly with a GUID

partition map and install Mac

OS without errors?

Yes

Issue resolved by replacing

hard drive.

H05

No

Interconnect board verified

or replaced and known good

Hard drive installed, replace

logic board..