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No video, No video 26 – Apple Mac mini Late 2009 (Technician Guide) User Manual

Page 26

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Mac mini (Late 2009) Symptom Charts — Startup and Power

26

2009-11-03

No Video

Unlikely cause: hard drive, optical drive, speakers, camera, microphone

Quick Check

Symptoms

Quick Check

No Video

No image.

Check display connections

1.

Check connections for pin damage.

2.

Reset SMC.

3.

Go to Deep Dive.

4.

Deep Dive: No Video

Check

Result

Action

Code

Verify boot chime present and

1.

fans running when system

powered ON. (Reset SMC and

clear PRAM if necessary for

proper boot up.)

Yes

Power ON self test OK. Boot

sequence started.

Go to step 2.

No

Go to

Won’t Start Up

symptom flow.

Connect supported external

2.

display via mini display port.

Verify whether image appears

on external display when

system is booted.

Yes

Video present. Verify system

functionality and return to

user or jump to appropriate

troubleshooting flow.

No

Go to step 3.

Connect supported external

3.

display via mini-DVI port. Verify

whether image appears on

external display when system is

booted.

Yes

External display detected by

system. Video circuitry on

logic board functional. Return

to customer or jump to

appropriate troubleshooting

flow.

No

Replace logic board. Retest.

M03