beautypg.com

Apple Mac mini Late 2009 (Technician Guide) User Manual

Page 51

background image

Mac mini (Late 2009) Symptom Charts — Mass Storage

51

2009-11-03

With hard drive removed and

8.

no media in the optical drive,

boot from an external volume

and determine if the noise is

caused by media in the optical

drive.

Yes

Go to J04 Optical Drive Noisy.

No

Go to step 9.

With replacement hard drive

9.

installed verify whether noise

level is noticeably quieter than

customer’s hard drive.

Yes

Customer hard drive noise

level is similar to a known

good one and does not

require repair.

No

Replace customer’s hard drive.

Return system to customer.

H06