AirSep Eclipse 5 20631679 - Manual (Page 19)

Personal Ambulatory Oxygen System Provider Technical Manual
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PN 20631679 Rev C
SERVICE MODE FuNCTIONS
Factory maintenance or service updates may sometimes be required on the Eclipse 5. Factory and qualified factory-trained
technicians can access service mode software functions by using the Service Port located on the back of the unit. The
Service Port is not for patient use.
Figure 4: Eclipse 5 Service Port
ECLIPSE 5 DATA ACQuISITION TOOL (EDAT)
EDAT is the world’s first computer-based data retrieval service tool for oxygen concentrators. EDAT is proprietary to SeQual
Technologies Inc., and is comprised of both hardware and software components. EDAT is SeQual’s global solution for your
service and support needs.
EDAT software is capable of sensing and displaying historical event logs and values of components and sensors within the
Eclipse 5 system. This can be used to determine system faults or user errors and communicate data for troubleshooting or
documentation related to service and updates. EDAT hardware attaches or Plugs into the Eclipse 5 Service Port, and into a
computer’s USB port.
The EDAT software set allows a provider to set-up a hub and spoke service center. Field service reps can travel to a patient’s
home, troubleshoot and transmit the data to either in-house tech support personnel or SeQual. Support personnel can
diagnose, provide solutions and print documentation for equipment records.
EDAT also makes Eclipse 5 software upgrades easy and accessible.
For more information on EDAT, contact Chart-SeQual Technologies Technical Service at 1-800-482-2473 and reference EDAT PN 5535-SEQ.