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Resolving other problems – HP Surestore 2.15 Tape Library User Manual

Page 93

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4-43

Library Operation

Troubleshooting

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Resolving Other Problems

This section provides information on solutions to problems that may occur in
the operation of the library. Table 4-11 on page 4-44 lists steps to take before
consulting a service representative.

NOTE

If a service call is needed, write down the library serial number before
calling. The serial number is located on a label towards the bottom of the
library on the library rear panel.

For problems that may be related to the computer, refer to the host computer
system documentation or library application software instructions.

Tests
(continued)

EMPTY PICKER

Unloads the picker. The cartridge is returned to its home
location if it is known, otherwise to the first available empty
slot.

VERTICAL
ENCODER

Moves the picker up and down its full course of travel.

Utility

REZERO

Initialize robotics controller.

POSITION TO
ELEMENT

Position picker in front of a selected slot.

MOVE MEDIUM

Move medium from a selected source slot to a selected
destination slot.

EXCHANGE MEDIUM

Exchange medium between two selected slots.

INITIALIZE
ELEMENT STATUS

Inventories the library to determine the location of tape
cartridges.

DRIVE STATUS

For use with on-line drive repair. Gets and sets the status of
drives in the library.

Options

DISPLAY FORMAT

Allows data to display as either raw hex, decoded formatted
text, or both.

Table 4-10

Robotics Controller Expert Tool Commands (Continued)

Category

Command

Effect