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HP ProLiant DL380 G3 Server User Manual

Page 131

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Server Specific Troubleshooting

131

1. Be sure that the server and monitor are plugged into a working outlet.

2. Be sure that the power source is working properly:

− Check the status using the system power LED on the front panel.
− Be sure that the Power On/Standby button was pressed firmly.
− Refer to the Servers Troubleshooting Guide for details on checking

proper power source operation.

3. Be sure that the power supplies are working properly:

− Check the status using the power supply LEDs.
− Refer to the Servers Troubleshooting Guide for details on checking

power supply operation.

4. If the system does not complete POST or start loading an operating system,

refer to the Servers Troubleshooting Guide for information on general loose
connections.

5. If the server is rebooting repeatedly, be sure that the system is not rebooting

due to a problem that initiates an ASR-2 reboot.

You can enable ASR-2 to restart the server, automatically loading the
operating system. Should a critical error occur, ASR-2 logs the error in the
IML and restarts the server.

Refer to the Servers Troubleshooting Guide for information on ASR-2 and
system short circuiting.

6. Restart the server.

7. Check the server for the following normal power-up sequence to be sure that

the system meets the minimal hardware requirements and is powered up
during normal operations:

a. The front panel power LED turns from standby (amber) to on (solid

green).

b. The fans start up.

8. Check the monitor, if you have a monitor installed, for the following

messages that indicate the system meets the minimal hardware requirements
and is powered up during normal operations:

− ProLiant logo

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