Ink cartridge failure, Printer supply upgrade problem, Counterfeit cartridge advisory – HP Officejet Pro 251dw Printer series User Manual
Page 143: Use setup cartridges, Do not use setup cartridges, Not enough ink at startup, Incompatible ink cartridges, Ink sensor warning
Ink cartridge failure
The cartridges listed in the message are damaged or have failed.
See Replace the ink cartridges.
Printer supply upgrade problem
The supply upgrade was not successful. The cartridges listed in the message can still be used in
this printer. Replace the Supply Upgrade cartridge. For more information, see Replace the ink
cartridges.
Counterfeit Cartridge Advisory
The installed cartridge is not a new, original HP cartridge. Contact the store where this cartridge
was purchased. To report suspected fraud, visit HP at
Use SETUP cartridges
When you first setup the printer, you must install the cartridges that shipped in the box with the
printer. These cartridges are labeled SETUP, and they calibrate your printer before the first print
job. Failure to install the SETUP cartridges during the initial product setup causes an error. If you
installed a set of regular cartridges, remove them and install the SETUP cartridges to complete
printer setup. After printer setup is complete, the printer can use regular cartridges.
if you still receive error messages and the printer cannot complete ink system initialization, contact
HP support. For more information, see HP support.
Do not use SETUP cartridges
New SETUP cartridges cannot be installed after the printer has been initialized. Install regular
replacement cartridges. For more information, see Replace the ink cartridges.
Not enough ink at startup
The used cartridges listed in the message might not have enough ink to complete one-time
startup processes.
Solution: Install new cartridges or click OK to use installed cartridges.
If startup cannot complete with installed cartridges, new cartridges will be needed. For information
on how to install new cartridges, see Replace the ink cartridges.
Incompatible ink cartridges
The ink cartridge is not compatible with your printer'.
Solution: Remove this cartridge immediately and replace with a compatible ink cartridge. For
information about how to install new cartridges, see Replace the ink cartridges.
Ink sensor warning
The ink sensor is reporting an unexpected condition. This could be caused by the cartridge, or the
sensor may have failed. If the sensor has failed, it can no longer sense when your cartridges are
very low on ink. Printing with an empty cartridge will cause air to enter the ink system, which
causes poor print quality. Significant amounts of ink will be used up to recover from this condition,
which will deplete much of the ink supply for all cartridges.
Ink sensor warning
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