HP LaserJet M5025 Multifunction Printer series - Manual (Page 207)

Clear jams from the output path
To clear jams in output path, follow the instructions on the onscreen dialog box or follow the steps below.
The following control-panel messages alert you to jams in the output path:
● 13.XX.YY Jam inside left door (HP LaserJet M5025 MFP, HP LaserJet M5035 MFP, and
HP LaserJet M5035X MFP)
● 13.XX.YY Jam inside lower-left door (HP LaserJet M5035XS MFP)
1. If the most of the jammed media is visible exiting the device into the output bin, grasp both sides
of the media and slowly pull the media out of the device.
NOTE If media is jammed in the output bin, but most of the media is still inside the device,
it is better to remove it through jam-access door.
2. Open the jam-access door.
ENWW Clear jams 195